Last Updated: Dec 10, 2025

This Privacy Policy explains how we collect, use, share, protect, and manage your information when you visit our website or use any of our SEO services designed for small businesses.

By accessing our site or working with us, you acknowledge that you’ve read and understood this policy.

1. Information We Collect

We collect information in two main ways: data you choose to share with us and data collected automatically when you interact with our website.

1.1 Information You Provide Directly

This includes:

• Contact information

  Such as your name, business name, email address, phone number, job title, and any details you provide when filling out forms, requesting audits, or contacting our team.

• Project and service-related information

  Details about you, your business, website, niche, SEO goals, target market, competitors, or any materials you submit for audits, onboarding, or ongoing campaigns.

• Payment and billing information

  Such as your name, business name, email address, phone number, job title, and any details you provide when filling out forms, requesting audits, or contacting our team.

• Communication records

  Emails, messages, or other correspondence you send to us for support, inquiries, or project updates.

1.2 Information Collected Automatically

When you browse our site, we may automatically collect:

• This includes:

  Such as your name, business name, email address, phone number, job title, and any details you provide when filling out forms, requesting audits, or contacting our team.

• Device information

  (browser type, device type, operating system)

• Log data

  (IP address, timestamps, pages viewed)

• Cookies and tracking data

  Details about how you use the site to help us analyze performance, user behavior, and improve your experience.

We do not use automated decision-making that produces legal or significant effects without human involvement.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

2.1 Service Delivery

• Setting up, managing, and optimizing your SEO campaigns

• Providing audits, consultations, and performance reports

• Communicating progress, updates, or recommendations

2.2 Website & Experience Improvement

• Enhancing user experience across the site

• Monitoring analytics to improve performance

• Running tests, upgrades, or new features

2.3 Communication and Support

• Responding to your inquiries

• Sending service-related updates

• Providing customer support

2.4 Marketing (With Consent Where Required)

This may include newsletters, promotional offers, or updates about our new services. You can opt-out anytime.

2.5 Legal & Compliance Purposes

• Protecting our rights and the rights of our users

• Preventing fraud, misuse, or security breaches

• Fulfilling obligations under GDPR, CCPA, and other applicable laws

3. Sharing Your Information

We never sell or rent your personal information. We may share data only in the following cases:

3.1 Trusted Third-Party Providers

We work with service partners who help us operate smoothly, including:

• Payment processors

• Email & communication platforms

• Data analytics providers

• Cloud hosting services

• CRM and project management tools

These providers are contractually obligated to keep your information secure and confidential.

3.2 Legal Requirements

• Required by law

• Responding to subpoenas or court orders

• Necessary to protect our legal rights or prevent harm

3.3 Business Transfers

If PexNet undergoes a merger, acquisition, or restructuring, your data may be transferred as part of the business assets, with continued protection.

4. Cookies & Tracking Technologies

To provide a better browsing experience, we use:

• Necessary cookies – enable core functionality

• Analytics cookies – help us understand website usage

• Performance cookies – enhance speed and responsiveness

• Marketing cookies – track interactions with campaigns

You can disable or manage cookies through your browser settings. However, doing so may affect certain site features.

5. Data Retention

We keep your personal data only as long as necessary to:

• Deliver services

• Meet legal obligations

• Resolve disputes

• Maintain business records

When data is no longer required, we securely delete or anonymize it in accordance with industry standards.

6. How We Protect Your Information

We use multiple layers of security to keep your data safe:

• Encrypted website connections (HTTPS)

• Secure data storage systems

• Access control and authentication measures

• Regular security audits and monitoring

• Limited employee access to sensitive information

While no system is 100% invincible, we work hard to maintain a secure environment and quickly address any issues.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we store about you

• Correct inaccurate or incomplete information

• Request deletion of your data

• Restrict processing in certain situations

• Object to certain types of data use

• Data portability – request a copy of your data in a machine-readable format

• Opt-out of marketing communication anytime

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our website and services are not intended for individuals under 13 years old (or the minimum age defined by local law). We do not knowingly collect data from minors. If we discover such data, we delete it immediately.

9. International Data Transfers

If you are accessing PexNet from outside the country where our servers are located, your information may be transferred internationally. We take appropriate safeguards to ensure your data remains protected.

10. Third-Party Links

Our website may contain links to external sites like partner pages, resources, or tools. We are not responsible for the privacy practices of those websites. We recommend reviewing their policies before sharing information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates are significant, we will provide notice on our website or reach out through email. All changes go into effect once posted.

12. Contact Us

If you have questions, concerns, or requests related to your personal data or this Privacy Policy, feel free to reach us anytime.

PexNet Support Team